Welcome to another week of Shaken Not Burned! 

We spend a lot of time talking about capital as if it only means money: markets, balance sheets, valuations, growth. But what if the assets that matter most for resilience in an increasingly complex, volatile and AI-driven world aren’t financial at all?

In this week’s episode of Shaken Not Burned, Felicia talks to Sallyann Della Casa, founder of the mentorship and learning platform GLEAC, to explore what she calls quiet capital. These are the invisible assets that don’t show up on a balance sheet, but increasingly determine who adapts, who thrives, and who gets left behind.

Quiet capital includes things like:

• Trust and social capital that compound over time

• Networks you can actually mobilise when it matters

• Deep, contextual knowledge built through lived experience

• Purpose — the thing that keeps people going when incentives fail

• Community as a form of resilience, not a “nice to have”

In our conversation, we explore why these forms of capital are becoming more valuable, not less, as the systems underpinning our lives seem to become increasingly unstable. Why experience, judgment and context can’t be automated away. And why resilience today is as much about relationships and meaning as it is about skills or credentials

From there, the conversation ranges widely. We talk about why Gen X may be one of the most overlooked, and exposed, generations in the AI transition, despite holding enormous stores of contextual and operational knowledge. We explore the difference between simply knowing a lot of people and being able to activate relationships when it really counts, and why so many digital and AI transformations fail even when the technology itself works perfectly. 

We also dig into how organisations quietly undermine their own resilience by treating people as interchangeable and why trust, slow to build and impossible to rush, may be the most undervalued form of capital we have. At its heart, this episode is asking a big question: if information and intelligence is becoming cheaply available, what does that make truly valuable?

If you’re thinking about sustainability and resilience — personally, professionally, or organisationally — this conversation offers a reframing of wealth, work and what it means to stay relevant in a rapidly changing world.

Reading materials:

• Sahel Bloom’s book of the Five Types of Wealth

• Sallyann Della Casa on Quiet Capital

• Mckinsey on how AI is reshaping its consulting business

• Rethinking the future of work, driven by demographic change and culture

• The Multi-Capitals approach to valuation

• The Anthropology of Money

• Money is based only on faith (an old piece but strangely relevant today)

If you enjoyed this episode, subscribe to our newsletter and follow us on LinkedIn, TikTok and Instagram – and why not spread the word with your friends and colleagues?